Terms of Service
Terms of Service
OVERVIEW
This website is operated by Litora. Throughout this site, the terms “we”, “our” and “us” refer to Litora.
Litora offers this website, including all information, tools and services available on it, to you, the user, subject to your acceptance of all the terms, conditions, policies and notices stated herein.
By visiting this site and/or purchasing one of our products, you engage in our “Service” and agree to be bound by the following terms (“Terms of Service”, “Terms”), including any additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of this site, including but not limited to users who browse the site, who are sellers, customers, merchants and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you must not access the website or use the services offered on it. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features and tools that are subsequently added to this store shall also be subject to these Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page regularly for any changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
DELIVERY
We deliver your parcels within 3 to 7 business days. You will receive a tracking number when your parcel is dispatched. If you do not receive this tracking number within 72 hours, please do not hesitate to contact us by email at hello@litora.co.uk. Our customer service team will promptly send you your tracking number.
ARTICLE 1 – CONDITIONS OF USE OF OUR ONLINE STORE
By accepting these Terms of Service, you confirm that you have reached the age of majority in your country, state or county of residence, and that you have given us your consent to allow any minor dependant in your care to use this website.
The use of our products for any illegal or unauthorised purpose is prohibited, and you must not, in the course of using the Service, violate the laws of your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses or any other code of a destructive nature.
Any breach or violation of these Terms of Service will result in the immediate termination of your Services.
ARTICLE 2 – GENERAL CONDITIONS
We reserve the right to refuse access to services to any person at any time, for any reason.
You understand that your content (excluding credit card information) may be transferred unencrypted, and this involves (a) transmissions over various networks; and (b) changes to conform to and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website through which the Service is provided, without prior express written permission from us.
The headings used in this agreement are included for convenience only, and shall neither limit nor affect these Terms.
ARTICLE 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information available on this site is not accurate, complete or current. The content of this site is provided for general information purposes only and should not constitute your sole source of information for making decisions without first consulting more accurate, more complete and more up-to-date sources of information. If you choose to rely on the content presented on this site, you do so at your own risk.
This site may contain certain historical information. Such historical information is, by its nature, not current and is provided for reference purposes only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes made to our site.
ARTICLE 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices of our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
ARTICLE 5 – PRODUCTS OR SERVICES (where applicable)
Certain products or services may be exclusively available online through our website. These products or services may be available in limited quantities and may only be subject to returns or exchanges in accordance with our Returns Policy.
We have made every effort to display the colours and images of our products that appear on our store as clearly as possible. We cannot guarantee that your computer screen’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service that we offer. All product descriptions and product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer of a product or service made on this site is void where prohibited by law.
We do not warrant that the quality of any products, services, information, or other merchandise obtained or purchased by you will meet your expectations, or that any errors in the Service will be corrected.
ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we change or cancel an order, we may attempt to notify you by contacting the email and/or billing address/telephone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to have been placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all orders placed on our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please see our Returns Policy.
ARTICLE 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we exercise no monitoring, control or influence.
You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or related to your use of optional third-party tools.
If you use the optional tools offered on the site, you do so at your own risk and at your own discretion, and you should review the terms on which such tools are offered by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features on our site (including new tools and resources). Such new features and services shall also be subject to these Terms of Service.
ARTICLE 8 – THIRD-PARTY LINKS
Certain content, products and services available through our Service may include elements from third parties.
Third-party links on this site may redirect you to third-party websites that are not affiliated with us. We are not required to examine or evaluate the content or accuracy of such sites, and we do not warrant and assume no responsibility for any content, website, product, service or other element accessible on or from such third-party sites.
We are not responsible for any harm or damage related to the purchase or use of goods, services, resources, content, or any other transaction made in connection with such third-party websites. Please read the policies and practices of third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third-party products must be addressed to those third parties.
ARTICLE 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you submit specific content (for example, to participate in competitions), or if without a request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (collectively, “comments”), you grant us the right, at any time and without restriction, to edit, copy, publish, distribute, translate and otherwise use in any medium any comments you send to us. We are not and shall not be required to (1) maintain the confidentiality of comments; (2) pay compensation to anyone for any comments provided; or (3) respond to comments.
We may, but have no obligation to, monitor, edit or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any intellectual property or these Terms of Service.
You agree that your comments will not violate the rights of any third party, including copyright, trade mark, privacy, personality or other personal or proprietary rights. You also agree that your comments will not contain unlawful, defamatory, offensive or obscene content, nor will they contain computer viruses or other malicious software that could in any way affect the operation of the Service or any associated website. You may not use a false email address, pretend to be someone you are not, or attempt to mislead us and/or third parties as to the origin of your comments. You are entirely responsible for all comments you post and for their accuracy. We assume no responsibility and disclaim all liability for any comments posted by you or any third party.
ARTICLE 10 – PERSONAL INFORMATION
The submission of your personal information on our store is governed by our Privacy Policy.
ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS
There may occasionally be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any associated website is inaccurate, at any time and without notice (including after you have placed your order).
We are under no obligation to update, amend or clarify information in the Service or on any associated website, including but not limited to pricing information, except as required by law. No specified update or refresh date applied in the Service or on any associated website should be taken to indicate that all information in the Service or on any associated website has been modified or updated.
ARTICLE 12 – PROHIBITED USES
In addition to the prohibitions set out in these Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, national or local regulations, rules or laws; (d) to infringe upon or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or any associated, independent or Internet website; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
ARTICLE 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained through the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement.
In no event shall Litora, LEK1MPM LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any service or product procured using the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted or otherwise made available via the Service, even if advised of their possibility. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
ARTICLE 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Litora, LEK1MPM LLC, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable solicitors’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they reference, or your violation of any law or the rights of a third party.
ARTICLE 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such severance shall not affect the validity and enforceability of all remaining provisions.
ARTICLE 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If, in our sole judgement, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you shall remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services (or any part thereof).
ARTICLE 17 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any other policies or operating rules posted by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including but not limited to any prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.
ARTICLE 18 – GOVERNING LAW
These Terms of Service, and any separate agreements whereby we provide you with Services, shall be governed by and construed in accordance with the laws of England and Wales.
ARTICLE 19 – CHANGES TO THE TERMS OF SERVICE
You can review the most recent version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our site. It is your responsibility to check our site regularly for changes. Your continued use of or access to our site following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
ARTICLE 20 – CONTACT DETAILS
LEK1MPM LLC, trading as Litora
Company: Litora, operated by LEK1MPM LLC
Registered Office: LEK1MPM LLC, 1209 Mountain Road PL NE, STE, Albuquerque, New Mexico, 87110, USA
UK Correspondence Address: Litora, 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London W1T 6EB, United Kingdom
Registration number: 98-1867659
Tax ID (TRN): 98-1867659
Email: hello@litora.co.uk
Phone (UK): +44 7520 644232
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT). We aim to respond to all enquiries within 24 hours.
The site is hosted by Shopify: 150 Elgin Street, Suite 800, Ottawa, Ontario K2P 1L4, Canada. Information concerning the collection and processing of personal data (policy and statement) is provided in the site’s personal data charter.
The site accessible at the following URL: litora.co.uk is operated in compliance with the laws of England and Wales. Use of this site is governed by these general terms of service. By using the site, you acknowledge that you have read these terms and accepted them. These terms may be amended at any time and without notice by Litora.